Can't see shared content in your session? Enable third-party cookies

Modified on Fri, 12 Aug 2022 at 05:03 PM

InSpace uses third-party cookies to provide a high quality collaboration and connection experience. 

If you're unable to see shared screens or documents, or are experiencing issues with video, you may need to enable your cookies. Your page will refresh before you can continue.

To Enable Third-Party Cookies in Chrome

  1. First, open Google Chrome.
  2. On the top right, click the three vertical dots and then select Settings.
  3. This will open the Settings page. From the left-hand navigation bar, select Advanced Settings.
  4. On the left side, select Privacy and security, then select Site settings.
  5. On the Site Settings page, select Cookies and Site Data.
  6. On the Cookies and Site Data page, ensure that Block third-party cookies is toggled to off (grayed out).

To Enable Third-Party Cookies in Chrome on iOS

  1. On your iOS device, select the Settings icon.
  2. Locate and select the Chrome application from the Settings left-hand navigation.
  3. Toggle the option Allow Cross-Website Tracking on, so that it appears green.

To Enable Third Party Cookies in Firefox

  1. Select the three vertical lines in the top right corner, and select Options.
  2. In the right-hand menu, select Privacy & Security.
  3. On the Browser Privacy page, select the Custom drop-down menu. Make sure that the checkbox next to Cookies is unchecked.

To Enable Third Party Cookies in Edge

  1. In the top right corner of the browser, select the ellipses ... and then select Settings.
  2. A pop-out menu will appear from the right. Select Privacy & Security.
  3. In the Cookies dropdown, make sure that Don't block cookies is selected.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article