Choppy, hard-to-access InSpace session? Check your firewall configuration.

Modified on Fri, 12 Aug 2022 at 05:03 PM

How to configure your Firewall correctly for InSpace


Your network must communicate with InSpace's cloud in order to function. This guide lists the IP address ranges and protocols used to communicate with InSpace's cloud. If necessary, use this information to configure your firewall to enable communication with InSpace.


Main Connectivity Requirements

  • sdkgw.us1.twilio.com (WSS/443)
  • sock.inspace.chat (WSS/443)
  • tsock.us1.twilio.com (WSS/443)
  • global.vss.twilio.com (WSS/443)
  • api.inspace.chat (https/443)
  • login.inspace.chat(https/443)
  • cdn.inspace.chat(https/443)


Signaling Communication


Find your region in this list.


Region IDLocationHost NamePort and Protocol
gllGlobal Low Latency (default)global.vss.twilio.com443 WSS
au1Australiaau1.vss.twilio.com443 WSS
br1Brazilbr1.vss.twilio.com443 WSS
de1Germanyde1.vss.twilio.com443 WSS
ie1Irelandie1.vss.twilio.com443 WSS
in1Indiain1.vss.twilio.com443 WSS
jp1Japanjp1.vss.twilio.com443 WSS
sg1Singaporesg1.vss.twilio.com443 WSS
us1US East Coast (Virginia)us1.vss.twilio.com443 WSS
us2US West Coast (Oregon)us2.vss.twilio.com443 WSS

 

Media Servers


Ports used: 10,000 - 60,000 UDP/SRTP/SRTCP or TLS/443 or UDP/3478


Region IDLocationServer IPv4 Address Range
au1Australia

13.210.2.128/27 (13.210.2.128 - 13.210.2.159)

54.252.254.64/26 (54.252.254.64 - 54.252.254.127)

3.25.42.128/25 (3.25.42.128 - 3.25.42.255)

br1Brazil

18.231.105.32/27 (18.231.105.32 - 18.231.105.63)

177.71.206.192/26 (177.71.206.192 - 177.71.206.255)

18.230.125.0/25 (18.230.125.0 - 18.230.125.127)

de1Germany

52.59.186.0/27 (52.59.186.0 - 52.59.186.31)

18.195.48.224/27 (18.195.48.224 - 18.195.48.255)

18.156.18.128/25 (18.156.18.128 - 18.156.18.255)

ie1Ireland

52.215.253.0/26 (52.215.253.0 - 52.215.253.63)

54.171.127.192/26 (54.171.127.192 - 54.171.127.255)

52.215.127.0/24 (52.215.127.0 - 52.215.127.255)

3.249.63.128/25 (3.249.63.128 - 3.249.63.255)

in1India

52.66.193.96/27 (52.66.193.96 - 52.66.193.127)

52.66.194.0/26 (52.66.194.0 - 52.66.194.63)

3.7.35.128/25 (3.7.35.128 - 3.7.35.255)

jp1Japan

13.115.244.0/27 (13.115.244.0 - 13.115.244.31)

54.65.63.192/26 (54.65.63.192 - 54.65.63.255)

18.180.220.128/25 (18.180.220.128 - 18.180.220.255)

sg1Singapore

13.229.255.0/27 (13.229.255.0 - 13.229.255.31)

54.169.127.128/26 (54.169.127.128 - 54.169.127.191)

18.141.157.128/25 (18.141.157.128 - 18.141.157.255)

us1US East Coast (Virginia)

34.203.254.0/24 (34.203.254.0 - 34.203.254.255)

54.172.60.0/23 (54.172.60.0 - 54.172.61.255)

34.203.250.0/23 (34.203.250.0 - 34.203.251.255)

3.235.111.128/25 (3.235.111.128 - 3.235.111.255)

us2US West Coast (Oregon)

34.216.110.128/27 (34.216.110.128 - 34.216.110.159)

54.244.51.0/24 (54.244.51.0 - 54.244.51.255)

44.234.69.0/25 (44.234.69.0 - 44.234.69.127)

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